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Inside our app, Good Food Rewards will automatically track your spending and show how many points you've earned. Earn points at any of our 19 Good Food Restaurants, including Beer Barrel, Happy Daz, Old City Prime, and Sycamore.
 

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  • What do I need to know about the new points marketplace?
    $1 = One Point When one of our loyal Good Food Rewards members dines in with us or places an online order, they will earn one point for every dollar spent. These points are accumulated in the points marketplace and allow you to choose which reward you would like to redeem based on your points balance. You are now able to select from several reward options when dining with us or placing an online order.
  • What happens to my rewards that were earned before the Points transition?
    Your rewards are still available for use and will expire on the original expiration date given.
  • Do my points ever expire?
    Points only expire after 12 months of inactivity.
  • How do I earn points with the Good Food Rewards program?
    Once you have linked a credit card to your account, you will automatically begin to earn points that you will be able to use on rewards in the points marketplace. You can link more than one credit card to your account. You also have the option to upload a photo of your receipt within the Good Food Rewards app to earn points.
  • How do I know how many points I have earned?
    You can view your points and the points marketplace by logging into your account on the Good Food Restaurants mobile app or on-line account. Within the app, select rewards in the top left corner menu. You can also choose to receive notifications via text message.
  • Does it cost anything to become a member or download the app?
    Nope! In fact, you’ll receive 50 points just for signing up!
  • Can I share an account with someone else? (i.e. spouse, parent, family member, ect?)"
    Yes, an account can be shared by using the same email address and you are able to use that information to log into more than one device. A credit card can only be linked to one account, however you are able to link as many credit cards in your account as you would like.
  • Why are you asking for my credit card information to sign-up?
    We encourage our Good Food Rewards members to link a credit card, so that earning points toward your next reward is easier than ever! We do not have access to your credit card information, nor do we store your credit card information anywhere in our system.
  • I do not want to link a credit card, what are my options?"
    We encourage our Good Food Rewards members to link a credit card, so that earning points toward your next reward is easier than ever, but you are not required to link a credit card to earn points or redeem rewards. You have the option to not link a credit card with your Good Food Rewards account, and can manually upload photos of your receipts within the Good Food Restaurants app. You have one month from the date of purchse to upload the receipt into your account. To upload a receipt, open the Good Food Rewards app and click on the UPLOAD RECEIPTS tab. From there, you'll snap a photo of your receipt after payment and fill in the corresponding total and payment infomation. Please note, it may take up to 48+ hours for those purchases to show in the system. You are able to upload up to 3 receipts per day.
  • I frequently pay in cash, how do I earn progress for those purchases?"
    When you choose to pay in cash, you have the option to upload a photo of your receipt to the Good Food Rewards app to earn points toward your next reward. You have one month from the date of purchase to upload the receipt into your account. To upload a receipt, open the Good Food Rewards app and click on the UPLOAD RECEIPTS tab. From there, you'll snap a photo of your receipt after payment and fill in the corresponding total and payment information. Please note, it may take 48+ hours for those purchases to show in your account. You are able to upload up to 3 receipts per day.
  • Are there any purchases I won't earn points for?
    Dollars spent on purchases of retail items, tax, gratuity, or delivery fees do not earn points.
  • Do I earn points for buying a Gift Card?
    Yes, you do! When a gift card is purchased, you will earn points for each dollar spent on gift cards. However, when you use a gift card as payment, you will not receive points towards the amount of the gift card.
  • How do I redeem my points while dining at one of your locations?
    Once you have accumulated enough points you can visit the points marketplace to select a reward by opening the Good Food Rewards app. When redeeming a reward in store, you will open the app and and click REDEEM button on the reward you have chosen. Show the 6-digit code to your server or cashier. Guests can redeem one reward per visit or online order.
  • Is there a limit on the amount of points I accumulate?
    No! You can continue to let your points accumulate to save up for a bigger reward.
  • How do I redeem my points online (Beer Barrel only)?
    Once you have accumulated enough points you can visit the points marketplace to select a reward using the Good Food Rewards app or by visiting order.thanx.com/goodfood. When redeeming a reward, select the menu items you'd like to order and add to cart. When you're ready to checkout, open your cart and you'll see your current points and reward options. Click "apply reward" and the discount will be subtracted from your subtotal. Only one reward can be redeemed per order.
  • Can I redeem more than one reward at a time?
    Guests can redeem one reward per visit or online order.
  • I’ve been identified as a silver or gold member of Good Food Rewards. How do I maintain this level?
    You will progress through tiers until Gold status is achieved. Once a new status is earned, you will hold that level status for one year. But, progress towards tiers restarts at the beginning of each calendar year. Bronze = $0 - $499 spent Silver = $500 - $1,499 spent Gold = $1,500 + spent
  • What are the benefits of the Good Food Rewards tier program?
  • Does it matter what time of year I achieve a new tier level?
    No. Whether you achieve a new benefit level in April or December, you stay at that level for one year. But, progress towards maintaining your current level starts over in January.
  • Can I use Good Food Rewards at all Good Food restaurants?
    Yes, Good Food Rewards can be earned and redeemed at all Beer Barrel Pizza & Grill locations, Happy Daz locations, Old City Prime & Sycamore.
  • Who should I contact if I have problems with Good Food Rewards?
    You may contact us by email at rewards@goodfoodrestaurants.com or call us our office Help Line at 419-991-5346.
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